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Wild Hare Ultimate wing problems

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Old 05-07-2006 | 06:25 PM
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Default Wild Hare Ultimate wing problems

Anyone had a problem with wing alignment?

The wing on the left side of the picture has some issues.

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Old 05-07-2006 | 06:28 PM
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Default RE: Wild Hare Ultimate wing problems

here are some more

YES they are both bottom wings excecpt one just wont line up.


The one on the left side of the pic is 1.5 inches closer to the tail, so in other words to make it line up and look cosmetically correct some serious hacking would be involvled.

You can tell the left wing is built a little different by looking from center toward aileron.
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Old 05-07-2006 | 06:33 PM
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Default RE: Wild Hare Ultimate wing problems

Call or email Tom. He wants to know about stuff like this and will go out of his way to get you taken care of. Give him a chance to work with you.

John
Old 05-07-2006 | 06:38 PM
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Default RE: Wild Hare Ultimate wing problems

Yeah, Ive already been over there once on another issue. He only lives 10min away. This has got to be the most problems Ive had with any bARF.

[:'(]
Old 05-07-2006 | 08:14 PM
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Default RE: Wild Hare Ultimate wing problems

Bring it over so I can see the probloem. I have spares.

TF
Old 05-08-2006 | 12:02 AM
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Default RE: Wild Hare Ultimate wing problems

I'm leaving in the morning, I'll be on the other side of the world. The wife bought it in the first place so I will let her take care of it and will pull my gear out of it. She knows the issues and can call it. Whew, sure is a good thing we're not having to do a bunch of shipping.

The problem is obvious by just looking at the wing though.



On a positive note the 73"edge I bought was one of the best ARFs I have ever owned, Ive only owned 3 though. Absolute monster with a saito 1.80.
Old 05-08-2006 | 12:15 AM
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Default RE: Wild Hare Ultimate wing problems

Dirtnapper,

Be careful where you are going, and have a safe return. I can see what you're talking about via the pics and a trip back to Tom's looks to be in order.
Old 05-08-2006 | 12:25 AM
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Default RE: Wild Hare Ultimate wing problems

Thanks,

Yeah, seems like once a month a get sent on a long haul somewhere. '


NO need to worry Im packing one of these bad boys LOL

http://www.susbloodlabs.com/newproduct.html [:-]
Old 05-11-2006 | 08:06 PM
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Default RE: Wild Hare Ultimate wing problems

TF

Wife called and said you were pretty upset with this post and that it was costing you sales. Sorry I made a post on it but wanted to see if anyone else had any issues or any fixes. I do appreciate you helping me out on this plane. You've just about changed out the whole kit with exception of the upper wing and tail now and I greatly appreciate it. I didnt mean to cause any harm by posting this and to not intend to bash your arf. However, there are some serious QC issues on my particular plane. The edge I bought was/is a great plane and would give it the highest overall ratings. The ultimate is another story. The first problem was a broke lower stinger (you exchanged). Second lower wing panels do not match nor do they fit (you exchanged). Third the sweep on the upper wing does not match the lower (I will fix by shiming the new lower wing set, will have to anyway to get a good fit)

Im sure this thing was built on a Friday afternoon by newbies or something, who knows. I did not in anyway desire to hurt your sales are reputation with the post.

Sorry




If anyone would like pics or ideas how to overcome any of these issues just send me an email. Im done with the post.
Old 05-12-2006 | 06:55 AM
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Default RE: Wild Hare Ultimate wing problems

Although we are intitled to our own opinion...i think you could of just called tom on the phone since your right down the road
Old 05-12-2006 | 08:07 AM
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Default RE: Wild Hare Ultimate wing problems

I can't blame you for asking questions. Some times I get so frustrated and desire an answer as soon as I can get it. I go online and seek the answer if I can not get a quick answer from a manufacture. Some people can have a hard time with this. I know when I am building a new plane I want to get it flying right away and I get really disapointed when I have an issue that needs to be corrected by a manufacture. (Hanger 9 for instance, don't get me started on them[:@])

What's important here? Did you get your problem resolved? Looks like a resounding YES.
Did some people get there nose out of joint in regards to this matter? Yes, But some times that happens when people are not satisfied with a product.

Tom, good job on fixing the issue. Did this post cost you sales? In the short term maybe, in the long term how you treat your customers regarding issues will be what really effects sales. Since you do a good job on this matter I suspect you will continue to have a thriving business for some time to come
Old 05-12-2006 | 02:01 PM
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Default RE: Wild Hare Ultimate wing problems

forum is titled wildhare RC ''suport''

I believe this just as good a place as any to discuss problems. If not the title should be changed and host should be dismissed.

Dennis I'm sorry buddy I'm in places were phones are less common than internet terminals. Like right at this very instant my cell would run 4.39 a minute. its far more secure to make this post on a board .

Yep I agree with the above. Makes it worse when your never home and when you do get those few moments something goes wrong and it sets you back a month. Hangar 9 oh yeah been there done that. Hopefully I get a month off soon and have time to play with my toy planes and the big boy planes.

WildHare support is top notch the whole post shows it.

I can't believe how sensitive people get over toy planes. Anyone else see this? I could go on the net and bash a $500,000 full scale aircraft and not hear a word. Factory may are may not acknowledge you. Except for aviat, which no one could equal. However those good ole boys in Kerville at Mooney are darn nice.

didn't want to make another post but had too in response. Nothing more about the arf.
Old 05-12-2006 | 02:23 PM
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Default RE: Wild Hare Ultimate wing problems

are there any online instructions for the ulti?
Old 05-12-2006 | 05:15 PM
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Default RE: Wild Hare Ultimate wing problems

They are available, email me at [email protected] and I will send you a manual.

TF
Old 05-13-2006 | 09:01 PM
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Default RE: Wild Hare Ultimate wing problems

Just got home this morning from overseas and am in town for two days. Found my new wings which the wife exchanged, however I cannot figure out how to make these work. If there were any design changes it would have been noticeable by looking at the wings brought over to which I had.

Here we go to round 3


I really want to fly this thing but this is getting to be impossible!!!!!!!!!!!!!![&:]


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Old 05-13-2006 | 09:19 PM
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Default RE: Wild Hare Ultimate wing problems

Man that look's like a set for the top.....but after looking at the picture again it has the notch for the fuse.
Old 05-13-2006 | 09:30 PM
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Default RE: Wild Hare Ultimate wing problems

yeah dude

Im really trippin right now! It baffled me for an hour, hotter than a fire cracker too!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OH MY GOD, how does happen, the old wings were taken over there and these were inspected and givin to my wife.


How can someone do business like this?

Now, I dont want the airplane I want my money back "in cash" but I have already bought an engine and all kinds of other crap for this thing.


[:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][:@][][][][]
Old 05-13-2006 | 09:33 PM
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Default RE: Wild Hare Ultimate wing problems

Maybe you can get one of the 28%'r in exchange...just a thought
Old 05-13-2006 | 10:04 PM
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Default RE: Wild Hare Ultimate wing problems

NOPE, no more for this guy


The wife bought this for a christmas present, she did the exchange and was told these would work and had been inspected.

She stood and stared at the bipe for 5 minutes, face totally red, tears starting to form. I saw her this mad back in 1998. I pitty the poor soul who is about to deal with her. Im calling in in the morning and requesting an assignment ASAP.
Old 05-13-2006 | 10:16 PM
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Default RE: Wild Hare Ultimate wing problems

Looks like a small piece of filler block was left off each wing half.....With your luck with airplanes maybe a job change is in order......
Old 05-13-2006 | 10:27 PM
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Default RE: Wild Hare Ultimate wing problems

LOL

Well, thats were life insurance comes in to play !
Old 05-14-2006 | 10:08 AM
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Default RE: Wild Hare Ultimate wing problems

OK guys here is where it leads too

NO correct wings exist for the airplane, WH wants the entire plane back for a refund. Here is the problem I have bought over a grand in gear for this plane which Im now stuck with. I would like too get this thing in the air because even NIB items take a big hit in the RC market.

anyone have any ideas???
Old 05-14-2006 | 10:13 AM
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Default RE: Wild Hare Ultimate wing problems

What type of servos do you have?
Old 05-14-2006 | 10:27 AM
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Default RE: Wild Hare Ultimate wing problems

4 JR8417's

3 JR8611's

All new in the box (sealed) (not all pictured)

I can tell you this, I WONT sale anything over this plane at a lose. Ive lost enough time and money over this bARF. What I paid is what they will go to sale for nore more no less. I paid roughly $850 for all the servos, I have an EVO 58 with muffler which has been test ran so its used now. I may try sending everything back to whom I bough it with a copy of all emails and this post. Perhaps someone will feel pitty. I dont plan on doing another plane for a while garage is totally full or I would consider keeping all the stuff and waiting around.

Ive even got a post going for a lower wing. So I can try to salvage this situation. NO exchange is being offered on plane.



(The Brison 6.4 is not mine however it may go on RCU in the future. just check RC market)
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Old 05-14-2006 | 01:12 PM
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Default RE: Wild Hare Ultimate wing problems


ORIGINAL: Dirtnaper

yeah dude

Im really trippin right now! It baffled me for an hour, hotter than a fire cracker too!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OH MY GOD, how does happen, the old wings were taken over there and these were inspected and givin to my wife.


How can someone do business like this?

Now, I dont want the airplane I want my money back "in cash" but I have already bought an engine and all kinds of other crap for this thing.

The man demands his money back, that's what I have offered.

TF


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