DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
#126
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From: Fairfield, CA
My order # is yhst-17210252890263-102158. I know ARFs do'nt come with props but this is the only one that I have bought that did'nt come with a spinner.I got this plane on sale for $120.00 so I ain't complaining. My e-mail address is [email protected]. Thank you for your time. Best regards, Scott Romine.
#127
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From: New Castle, IN
ORIGINAL: nitrostaff1
If I mail you a new fuselage will this solve your problem?
John
Nitro Planes
If I mail you a new fuselage will this solve your problem?
John
Nitro Planes
ORIGINAL: Scubadog
opjose that is not the point. I know how to do repairs. I have scratch built planes from Ziroli plans and others. You know that is excatly what is wrong with the US today. It's easier just to let it go than to take the time tomake it right. We let every body step on us. It's just easier that way. I will be posting my emails with Jimmy Raiden when we get this settled.
opjose that is not the point. I know how to do repairs. I have scratch built planes from Ziroli plans and others. You know that is excatly what is wrong with the US today. It's easier just to let it go than to take the time tomake it right. We let every body step on us. It's just easier that way. I will be posting my emails with Jimmy Raiden when we get this settled.
#128
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From: LA,
CA
ok then I'll do that and please keep the damaged fuselage as I do not need you to mail that back to me. UPS 1ZX03V030399860945
John
Nitro Planes
John
Nitro Planes
ORIGINAL: Scubadog
Yes that would be great!
ORIGINAL: nitrostaff1
If I mail you a new fuselage will this solve your problem?
John
Nitro Planes
If I mail you a new fuselage will this solve your problem?
John
Nitro Planes
ORIGINAL: Scubadog
opjose that is not the point. I know how to do repairs. I have scratch built planes from Ziroli plans and others. You know that is excatly what is wrong with the US today. It's easier just to let it go than to take the time to make it right. We let every body step on us. It's just easier that way. I will be posting my emails with Jimmy Raiden when we get this settled.
opjose that is not the point. I know how to do repairs. I have scratch built planes from Ziroli plans and others. You know that is excatly what is wrong with the US today. It's easier just to let it go than to take the time to make it right. We let every body step on us. It's just easier that way. I will be posting my emails with Jimmy Raiden when we get this settled.
#129
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From: LA,
CA
Manual sent.
John
Nitro Planes
John
Nitro Planes
ORIGINAL: AIRFREAK-1
My order # is yhst-17210252890263-102158. I know ARFs do'nt come with props but this is the only one that I have bought that did'nt come with a spinner.I got this plane on sale for $120.00 so I ain't complaining. My e-mail address is [email protected]. Thank you for your time. Best regards, Scott Romine.
My order # is yhst-17210252890263-102158. I know ARFs do'nt come with props but this is the only one that I have bought that did'nt come with a spinner.I got this plane on sale for $120.00 so I ain't complaining. My e-mail address is [email protected]. Thank you for your time. Best regards, Scott Romine.
#133
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From: Fairfield, CA
Wow that's it? Good thing I have a lot of building experience because that manual is a joke! I feel sorry for any beginer trying to build one of these planes. Thanks anyway John I appreciate your time and effort.
#135
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From: , AB, CANADA
just got my Dynam Sky Trainer 182 4CH RC Remote Control Electric Plane w/ Brushless Motor LiPo RTF and it came with 1 control horn broken on the alieron please help if i get help with this i hope to do <font color="#000000">business with nitroplanes in the future.
Thanks,Jordan
Order number:yhst-17210252890263-101782</font>
Thanks,Jordan
Order number:yhst-17210252890263-101782</font>
#136
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From: LA,
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ok no problem and I'll replace that control horn for you.
JOhn
NItro Planes
JOhn
NItro Planes
ORIGINAL: computerguy307
just got my Dynam Sky Trainer 182 4CH RC Remote Control Electric Plane w/ Brushless Motor LiPo RTF and it came with 1 control horn broken on the alieron please help if i get help with this i hope to do <font color=''#000000''>business with nitroplanes in the future.
Thanks,Jordan
Order number:yhst-17210252890263-101782</font>
just got my Dynam Sky Trainer 182 4CH RC Remote Control Electric Plane w/ Brushless Motor LiPo RTF and it came with 1 control horn broken on the alieron please help if i get help with this i hope to do <font color=''#000000''>business with nitroplanes in the future.
Thanks,Jordan
Order number:yhst-17210252890263-101782</font>
#137
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From: , AB, CANADA
thanks unfortinetly none of the electronics is working i plug in the fully charged battery it makes a weird noies and none of the controls work it has been like this since day 1 so this aircraft has <u>not</u><u> </u>been flown so it's not damage from a flight i have tried a different battery and same issue occours i need help thanks in advance.

#138
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From: , NJ
I am trying to track down a replacement parts order. It placed and billed several weeks but it still has not arrived. Here's the orfer info:
NitroPlane OrderID: 663364
UPS tracking indicates that Billing Information has Been Received, however, it looks like the package never left. Can you please advise?
Thanks - Anthony Ascione
NitroPlane OrderID: 663364
UPS tracking indicates that Billing Information has Been Received, however, it looks like the package never left. Can you please advise?
Thanks - Anthony Ascione
#139
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From: LA,
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ok I want you to try this. There are crystal in your radio and receiver and they are the frequency generator for the radio and receiver. I want you to remove both of them and reinsert in another direction. This will ensure that they are tightly connected. The turn on the radio first, lower the left joystick and then the speed trim to the right of it. Then connect the battery to the plane and wait 10 seconds.
John
Nitro Planes
John
Nitro Planes
ORIGINAL: computerguy307
thanks unfortinetly none of the electronics is working i plug in the fully charged battery it makes a weird noies and none of the controls work it has been like this since day 1 so this aircraft has <u>not</u><u> </u>been flown so it's not damage from a flight i have tried a different battery and same issue occours i need help thanks in advance.[img][/img]
thanks unfortinetly none of the electronics is working i plug in the fully charged battery it makes a weird noies and none of the controls work it has been like this since day 1 so this aircraft has <u>not</u><u> </u>been flown so it's not damage from a flight i have tried a different battery and same issue occours i need help thanks in advance.[img][/img]
#140
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From: LA,
CA
I see that we've shipped the item to you on "12/6/2009 9:41:40 PM 1ZX03V030390762540 In Container" This is our computer generated msg when we ship out the package to you. Tomorrow is your delivery date and sometime UPS doesn't update the tracking until the day it was delivered so if you still don't get it after Monday, we'll declare lost and I'll resend it to you on Tuesday.
John
Nitro Planes
John
Nitro Planes
ORIGINAL: AnthonyA2009
I am trying to track down a replacement parts order. It placed and billed several weeks but it still has not arrived. Here's the orfer info:
NitroPlane OrderID: 663364
UPS tracking indicates that Billing Information has Been Received, however, it looks like the package never left. Can you please advise?
Thanks - Anthony Ascione
I am trying to track down a replacement parts order. It placed and billed several weeks but it still has not arrived. Here's the orfer info:
NitroPlane OrderID: 663364
UPS tracking indicates that Billing Information has Been Received, however, it looks like the package never left. Can you please advise?
Thanks - Anthony Ascione
#142
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From: Walhalla, SC
Hi I recieved my CMP 140 P-51. Box was OK but when I removed the plastic from the canopy it was broken. Allso when I removed the plastic from the Fuse it has a crack in it. Let me know what to do? Thanks Dale
[email protected]
[email protected]
#143
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From: Guelph, ON, CANADA
Hello John, I have recieved my FMSskytrainer 182 plane. Unfortunately.. there was no wall charger in it!
Could you pleasehelp me?Myordernumber is yhst-17210252890263-102581.
Anthony.
EDIT:Here is the unboxing video.
[youtube]http://www.youtube.com/watch?v=ChN35cvVCNA[/youtube]
Could you pleasehelp me?Myordernumber is yhst-17210252890263-102581.
Anthony.
EDIT:Here is the unboxing video.
[youtube]http://www.youtube.com/watch?v=ChN35cvVCNA[/youtube]
#144
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From: Castle Rock,
CO
Hi!
My order number is 693472
The product I purchased was http://www.nitroplanes.com/new204chathi1.html
I received it on time and all looks great. The shipment was super and the plane looks great. I am about to complete the assembly (I started the assembly a few hours after I received the package. No flights have been made as I still need to condition the batteries, set trim, etc...)
I have two issues. 1. The front landing gear (the steel wire) current angles do match the fittings to hook into the servo. It fit very snug and would not allow the front wheel to rotate in one direction. In the attempt to adjust it to fit, the top 90 degree angle developed a crack in the wire. I am wondering if I can get this replaced. I'll have to carve out a bit of space to get one to rotate the way it needs to move. :-( 2. The second issue is that whith the battery in the servos seem to freak out whith the Tx off. (about 60% of the time) I havent seen this much so I wanted to post it and ask if there could be a malfunction with the receiver.
Everything else so far looks great on the model and all other components operate in a test scenario. Ordering process, tracking, delivery were all superb. I'll be a much returning customer!
Any help would be greatly appreciated.
Thanks!
-Brent
My order number is 693472
The product I purchased was http://www.nitroplanes.com/new204chathi1.html
I received it on time and all looks great. The shipment was super and the plane looks great. I am about to complete the assembly (I started the assembly a few hours after I received the package. No flights have been made as I still need to condition the batteries, set trim, etc...)
I have two issues. 1. The front landing gear (the steel wire) current angles do match the fittings to hook into the servo. It fit very snug and would not allow the front wheel to rotate in one direction. In the attempt to adjust it to fit, the top 90 degree angle developed a crack in the wire. I am wondering if I can get this replaced. I'll have to carve out a bit of space to get one to rotate the way it needs to move. :-( 2. The second issue is that whith the battery in the servos seem to freak out whith the Tx off. (about 60% of the time) I havent seen this much so I wanted to post it and ask if there could be a malfunction with the receiver.
Everything else so far looks great on the model and all other components operate in a test scenario. Ordering process, tracking, delivery were all superb. I'll be a much returning customer!
Any help would be greatly appreciated.
Thanks!
-Brent
#145
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From: LAFAYETTE,
LA
my damaged cmp hellcat was picked up last week . just wondering if you guys got it here is the return tracking number 1Z X03 V03 42 9310 0677
#146
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From: arlington, TX
Bamiller....Always turn off your receiver before turning of your transmitter....that is the reason your servos go crazy....angelo
#147
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From: El Reno,
OK
Nitro Staff;
Recently I ordered 2-each of 3-different Control-Arms. I received them, but the smaller paired-set has problems.
Here's the info on that particular part:
<span class="Apple-style-span" style="font-size: 13px; ">Control Arms/Horns: Front FM11-401A-Arms-1Pc 2-each at 1.00 ea.</span><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Arial">Wheel Steering Arms &</p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Arial">Mounts/ 1 set</p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Arial">25*32*16/3*36
The Problem:
One of the Control Arms has the correct diameter shaft-hole, but the set-screw hole is not tapped all the way through (can't use it).
The other one in the same package has a much larger Shaft-hole. It physically looks similar, but clearly it is not. (can't use it either.)
The other pairs of Control Arms appear to be okay; no problems. I ordered them for future use on larger models.
Could you please send me another pair of the smaller Control Arms?
My Order #<span class="Apple-style-span" style="font-size: 16px; font-weight: bold; ">yhst-17210252890263-104375
<span class="Apple-style-span" style="font-size: 13px; font-weight: normal; ">
Art W.</span><br type="_moz" /></span></p>
Recently I ordered 2-each of 3-different Control-Arms. I received them, but the smaller paired-set has problems.
Here's the info on that particular part:
<span class="Apple-style-span" style="font-size: 13px; ">Control Arms/Horns: Front FM11-401A-Arms-1Pc 2-each at 1.00 ea.</span><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Arial">Wheel Steering Arms &</p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Arial">Mounts/ 1 set</p><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px Arial">25*32*16/3*36
The Problem:
One of the Control Arms has the correct diameter shaft-hole, but the set-screw hole is not tapped all the way through (can't use it).
The other one in the same package has a much larger Shaft-hole. It physically looks similar, but clearly it is not. (can't use it either.)
The other pairs of Control Arms appear to be okay; no problems. I ordered them for future use on larger models.
Could you please send me another pair of the smaller Control Arms?
My Order #<span class="Apple-style-span" style="font-size: 16px; font-weight: bold; ">yhst-17210252890263-104375
<span class="Apple-style-span" style="font-size: 13px; font-weight: normal; ">
Art W.</span><br type="_moz" /></span></p>
#148
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From: LA,
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ok I want you to remove the receiver from the plane. Connect a receiver battery to the receiver and 1 servo only. Let me if you are able to control the servo. Doing this will by pass the ESC.
John
Nitro Planes
John
Nitro Planes
ORIGINAL: computerguy307
no still same problem (Thanks for fast reply)
no still same problem (Thanks for fast reply)
#149
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From: LA,
CA
If I mail you a new canopy and fuselage will this fix the problem? what's your order number?
John
Nitro Planes
John
Nitro Planes
ORIGINAL: Gail Dabbs
Hi I recieved my CMP 140 P-51. Box was OK but when I removed the plastic from the canopy it was broken. Allso when I removed the plastic from the Fuse it has a crack in it. Let me know what to do? Thanks Dale
[email protected]
Hi I recieved my CMP 140 P-51. Box was OK but when I removed the plastic from the canopy it was broken. Allso when I removed the plastic from the Fuse it has a crack in it. Let me know what to do? Thanks Dale
[email protected]
#150
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From: LA,
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ok I'll mail you a new wall charger.
John
Nitro Planes
John
Nitro Planes
ORIGINAL: pooploops
Hello John, I have recieved my FMS skytrainer 182 plane. Unfortunately.. there was no wall charger in it!
Could you please help me? My order number is yhst-17210252890263-102581.
Anthony.
EDIT: Here is the unboxing video.
[youtube]http://www.youtube.com/watch?v=ChN35cvVCNA[/youtube]
Hello John, I have recieved my FMS skytrainer 182 plane. Unfortunately.. there was no wall charger in it!
Could you please help me? My order number is yhst-17210252890263-102581.
Anthony.
EDIT: Here is the unboxing video.
[youtube]http://www.youtube.com/watch?v=ChN35cvVCNA[/youtube]


