Well, I am not going to get into this one as I am sure there is more to the story( on both sides) than we are hearing, there always is.

What I will say is I know Arno, meet him in person, talked with him in person. I have seen him help people with my own eyes. My experience with him is he is a stand up guy that does the right thing.

Now, before you call me a shill for Evo, please note that I am only relaying my personal experience with Arno, nothing more...nothing less.

I really hope this problem gets worked out and you can enjoy your hobby, after all thats what it is all about!

I hope your dealer doesn't do you like my dealer (Sincity Jets) did me, that is tell you that he is going to give you a refund but because you post your evo problems on this forum he then changes his mind and leaves you holding the bag so to speak. I wish you complete success!

Sir,
there is absolutely no other left out part on my side...

I Bought a brand new turbine,blew up 16th minute ,was confirmed that it was a faulty bearing and the engine would be replaced with anew one

I had to call more than 10 times (the local dealer)...I recieved a very used engine please see photos on my prior posts.

I feel cheated,robbed...thats the story...

Regards

Eray

Meanwhile , I have been informed that EVOJETS is trying to establish a production facility they somehow sold the existing one to someone or they were actually never producer only distributers and brand owner.

And even so Mr. Hausmann could have told the truth.

Rgds
Eray

Hey, you need not convince me of anything. I know the person you are calling a cheat, he is not and nothing you will say will change my opinion.

Again, I do hope it gets resolved and you can get on with enjoying your hobby....

The question still remains, why would they just not have repaired the original engine?....this is just bizarre......good luck with this Eray....Ron

Sir,

I absolutely do not feel obliged to convience anyone.I also did not call anyone a cheat.
I just purely stated how I feel and I feel very bad.
Yes I feel cheated, I am cheated and very unfortunately I still do not know wether Mr.Hausmann ,or the local dealer or all are to blame.

I just think it is very correct to share my experiences here ,and I believe at least one of the main objectives of RCU is this.


Regards
Eray

Thank you Ron,

I am guessing but from what I could see almost everything inside was destroyed.The screws on the case were distorted(mid section)

rgds

Eray

Get a refund, buy a JetCat, simple.

Hi,

I have been following the thread here. What happens to you I'm really sorry.
If Evojet has promised the new turbine and then not deliver, I can not find the course in order.

As far as I know Evojet has actually not yet produced turbines. Evojet is only a distributor for the turbines. The manufacturer is the company Hammer Egines (http://www.iq-hammer.com/).

If I correctly understand your text, you believe that you got an old turbine with high mileage. But I can`t see that in your pictures unfortunately.
Can it be that the nozzle of the turbine by the fire has become so dark?

Have you been the (fixed) Turbine now ever run on a system?
It must not be a disadvantage for you that you got a repaired turbine - but you get it back the full warranty.
My oldest turbine has gone the way well over 100 hours already passed and there are over 1,500 liters of kerosene and it runs like new (however it is not Evojet / Booster turbine)

Best regards,
Karsten

Hammer was only a supplier to evoJet, and they do produce their own engines.

Hi Karsten,

I took the photos with the handy I know they are not good but believe me it is soo used.Plus I sent them a brand new engine 3rd run 16 min .

I sent you a pm in german

Best Regards

Eray

Hello Eray,

ok now I understand you think you got a very used turbine and not your repaired turbine back.
Did you send an E-Mail to Evojet? What do they say to that?

I can`t believe that they have done this. I am thinking there must be a mistake. If Evojet is reading this they should solve the problem.
I wish you all the best for it.

Best regards,
Karsten

It is my understanding that the old turbine case was too damaged due to the fire from the leaking fuel lines being put out using a nylon jacket. This jacket melted and ruined the outer case. I think Eray is mad he did not get a NEW turbine in replacement.

Either way, this is a great reminder to have the proper equipment handy to put out fires when dealing with turbines.

Eray, I am sorry to hear your turbine lost a bearing and hopefully the engine you received will run better for you.

Chad

What a load of tosh. The fire was caused by a new engine failing. In my book that deserves a brand new engine, not some mish mash of spare parts.

Eray, I'm with you on this. Evojet needs to get their act together and send you a new engine.

Say what you will, and I will first thank you for at least trying to assit eraysa when it's not your dist. area. However, your statement above is why IMHO people should shy away from EVO Jet. It's not the turbine, but the support. Clearly, EVO sent out a turbine that had a mfg. defect or they would have not agreed to repair/replace it. Second, regardless of what equipment was used to put out the fire... the fire was started by a faulty turbine with very little time on it. IF as advertised EVO is such a stand up company (and I am not debating that as I have my own views of that) they should have restored this turbine back to how he recieved it in the box.
You should not blame him for not having the proper equipment on hand. Because he did not, he lost his jet due to EVO's faulty turbine. In no way does this speak of EVO quality as all mfg. have sent turbines out that have quit in short order.

EVO should do the right thing here. The customer should be made happy in this case.

Hasnt this happen allready??[>:] eraysa get over it they will not help you like Chart said "
Eray, I am sorry to hear your turbine lost a bearing and hopefully the engine you received will run better for you.

Chad "

Its time to move on. Evo jets dose not suport there customers. Jetjoe has a better rep. then evojet on that aspect.
[:-][X(]

What a joke this guys [:'(]

Eray,

do you still have the turbine handy or do you send it to Murat .... ?

Chad,

It was a brand new never flown Turbine, if it had failed 2 minutes later <ı would probably have been in the air with a total loss most probably.
I know I did not have an extinguisher close, thats way ı never claimed for losses due to fire.Fair enough.However anywhere on the world, no matter what you sell,turbines or clothing when something 'brand new' fails you get a brand new product.This is common sense and common business ethics.
I produce tires ,what we do the same .Of course if a tire fails after 10.000 miles customer pays for a certain percent but believe me most the time we treat them as life time waranty.
Besides lying,taking people for stupid is what matters much more.Any product may fail,it's the way you treat customers that make the difference.

Regards
Eray

ps.I am not using that crap ,have sent it to the local dealer and asked for a full refund.And believe me I will fight legaly until I get it even if that costs me 10 Turbines.Not everything is money.I was taken for stupid and I am not.

It's been sent..

I still say the best way to resolve this is to give the man his money back. Most if not all of his respect for this company has been lost. Its time to move to a different brand of turbine. I know exactly how he feels, been there done that.

Well Eraysa, hope in the end you are done right and satisfied. However, and I think you will agree that is prob. not going to happen.

Inboundlz, you may have had good luck with Arno and all which is great. I am sure others have had exellent support and service if need be from EVO and the group. However, instead of getting on here and defending EVO and Arno...why don't you use your persistance in helping this guy out and talking with Arno and have EVO treat this guy right.

You know if this was your turbine, with the same exact circumstance that you would expect no less. This guy is not asking for replacement on his jet. He is asking for what he paid for...a brand new turbine that runs.

This is the way some other mfg take care of their customer:


''I had a ...... ..... ....... that had a failure after 15 hrs. They covered it under warrantee and sent me a brand new kero-start engine, new pump, valves etc as a replacement. They kept my same ECU (for the serial number) and upgraded the firmware for KS. Fantastic service.''

Well, not sure which mfg. did that...but I have a pretty good clue.