Nitro models P-38
#1
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From: Miami,
FL
Have you all seen this one...
[link=http://www.nitroplanes.com/prpli52twena.html]http://www.nitroplanes.com/prpli52twena.html[/link]
I have the smaller P-38, and it flys great.
[link=http://www.nitroplanes.com/prpli52twena.html]http://www.nitroplanes.com/prpli52twena.html[/link]
I have the smaller P-38, and it flys great.
#5
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From: DeFuniak Springs, FL, FL
Just received the Nitromodels 51.5" wingspan P-38 Lightning from Nitroplanes. Doing business with them was good. The kit looks like a good dollar value. Well packaged and complete hardware with items for either power choice. Few sags in covering was about the worst. The rudders are NOT hinged and I wonder a bit about the color scheme. Of course, the proof will be in the air, but haven't gotten that far yet. The origin as stated on the shipping label was Raidentech. Draw your own conclusions, but I think it is a good deal.
#7

My Feedback: (13)
Hay Jtkret,
I'm glad you had no issue with NitroPlanes...but I bought their larger version of the P-38 back in June. I had warped tubo covers and missing the plastic oil cooler farings. I have tried to receive my parts from them ever since and as of today, nealy mid Oct., I've still not receivied their replacement parts. I've e-mailed them many times, tried to call them...all you get is an answering machine...and these folks have NO CUSTOMER SERVICE...DO NOT...REPEAT...DO NOT GIVE A DA-N about you after they get your money. They e-mailled me twice with a shipping number for my replacement parts...but when I tried to follow up with the shipping numbers they sent me...it was a bad number...they lied to me. If your lucky to get a kit with no issues...your fine...if you receive a kt that is missing or damaged parts...you get nothing from them. Be careful when dealing with NitroPlanes...they suck serious hind wind.
Bobby of Maui
I'm glad you had no issue with NitroPlanes...but I bought their larger version of the P-38 back in June. I had warped tubo covers and missing the plastic oil cooler farings. I have tried to receive my parts from them ever since and as of today, nealy mid Oct., I've still not receivied their replacement parts. I've e-mailed them many times, tried to call them...all you get is an answering machine...and these folks have NO CUSTOMER SERVICE...DO NOT...REPEAT...DO NOT GIVE A DA-N about you after they get your money. They e-mailled me twice with a shipping number for my replacement parts...but when I tried to follow up with the shipping numbers they sent me...it was a bad number...they lied to me. If your lucky to get a kit with no issues...your fine...if you receive a kt that is missing or damaged parts...you get nothing from them. Be careful when dealing with NitroPlanes...they suck serious hind wind.
Bobby of Maui
#8
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From: Santa Cruz,
CA
I HATE seeing WW2 planes marked USAF since there was no such thing in WW2!
I have bought a few planes from Nitro planes but I got them from the loading dock and checked them when I was there. So far so good. Mail order may be a different story.
I have bought a few planes from Nitro planes but I got them from the loading dock and checked them when I was there. So far so good. Mail order may be a different story.
#9
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From: USA, FL
i may be wrong but i was told by a reliable source that raidentech and nitroplanes are the same people. and your right, i have read quite of bit of bashing against raidentech for the excat same thing your going thru.
ORIGINAL: Bob Paris
Hay Jtkret,
I'm glad you had no issue with NitroPlanes...but I bought their larger version of the P-38 back in June. I had warped tubo covers and missing the plastic oil cooler farings. I have tried to receive my parts from them ever since and as of today, nealy mid Oct., I've still not receivied their replacement parts. I've e-mailed them many times, tried to call them...all you get is an answering machine...and these folks have NO CUSTOMER SERVICE...DO NOT...REPEAT...DO NOT GIVE A DA-N about you after they get your money. They e-mailled me twice with a shipping number for my replacement parts...but when I tried to follow up with the shipping numbers they sent me...it was a bad number...they lied to me. If your lucky to get a kit with no issues...your fine...if you receive a kt that is missing or damaged parts...you get nothing from them. Be careful when dealing with NitroPlanes...they suck serious hind wind.
Bobby of Maui
Hay Jtkret,
I'm glad you had no issue with NitroPlanes...but I bought their larger version of the P-38 back in June. I had warped tubo covers and missing the plastic oil cooler farings. I have tried to receive my parts from them ever since and as of today, nealy mid Oct., I've still not receivied their replacement parts. I've e-mailed them many times, tried to call them...all you get is an answering machine...and these folks have NO CUSTOMER SERVICE...DO NOT...REPEAT...DO NOT GIVE A DA-N about you after they get your money. They e-mailled me twice with a shipping number for my replacement parts...but when I tried to follow up with the shipping numbers they sent me...it was a bad number...they lied to me. If your lucky to get a kit with no issues...your fine...if you receive a kt that is missing or damaged parts...you get nothing from them. Be careful when dealing with NitroPlanes...they suck serious hind wind.
Bobby of Maui
#10

My Feedback: (15)
yes they are . Nitroplane , raidentech -e-grandbuy and about 9 other names are located aprox 15 miles from each other dont let the address fool you , if you buy it on RCU you have a better chance of succes because they worry about the RCU power , but if you buy direct or on Ebay good luck !!!!
#11
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From: , NH
Hey All
Ak-Models have the same planes ( CMP P-38 medium and large), and by far the best of the group mentioned as far as customer service goes, and the price is the same.
http://ak-models.com/welcome.htm
Hope it saves someone
Brent
Ak-Models have the same planes ( CMP P-38 medium and large), and by far the best of the group mentioned as far as customer service goes, and the price is the same.
http://ak-models.com/welcome.htm
Hope it saves someone
Brent
#12

My Feedback: (13)
Hay Afineman,
Your right about AK-Models. I e-mailed them a request and reveived an answer the next day...and I didn't buy anything from them. AK-Models will respond to you. I have never read one negative thing with this company so far. Their prices are equal to all others.
NitroPlanes is in the trash can with me.
Soft Landings,
Bobby of Maui
Your right about AK-Models. I e-mailed them a request and reveived an answer the next day...and I didn't buy anything from them. AK-Models will respond to you. I have never read one negative thing with this company so far. Their prices are equal to all others.
NitroPlanes is in the trash can with me.
Soft Landings,
Bobby of Maui
#13

My Feedback: (91)
I can only say that I've purchased two ARF's from Nitro. 90" P-38, and a 75.5 Corsair. Both planes were purchased on line, and both kit's arrived in about 4 days for each shipment. There was no damage, and the kit's were packaged with great care to avoid damage when being shipped. In fact, I've never seen better packing. I only talked with them 1 time by phone about the optional retracts they sold and I was told that he could not comment on their quality since he had never used them. He recommended that I purchase a better quality retract for the Corsair. And by the way, I reached someone on the phone the 1st and only time I've ever called. Remember....... the time zone that your are calling from, may not be the same as the one you're calling to.. I haven't built either one as of now due to the on going project of Building my 55% J3 Cub. However, at this point, all I can say about "Nitro Models," is positive. Customer service is not as important when you don't require it. Bob Laine
#14

My Feedback: (13)
Hay Bob,
Your correct in what you say. You don't need customer service...if it is not requiered. I required it...and I am up early every day. I'ts 5:16 a.m. now...and there is a three or two hour difference in time between California where Nitroplanes is located and Hawaii (depending if it is day light savings time). I never sent one negative word to them in any message by e-mail or left an unkind word by phone message. I was just blown off by them. They sent me an e-mail and requested my warped parts...I sent all of the warped parts to them as requested...and I have proof of shippment. I then received two e-mails over the next few months telling me my replacement parts were being shipped...and they even gave me a shipping number to check. Both times the shipping numbers were false, and I never got my parts. I am now buying fiberglass replacement parts for my kit, and I've filed a complaint with my credit card company.
You had no issues with your kits...I did...and I'm not the only one with problems from this company. Your right...NitroPlanes has no Customer Service...because NitroPlanes does not require it...in how they do business.
Soft landings,
Bobby of Maui
Your correct in what you say. You don't need customer service...if it is not requiered. I required it...and I am up early every day. I'ts 5:16 a.m. now...and there is a three or two hour difference in time between California where Nitroplanes is located and Hawaii (depending if it is day light savings time). I never sent one negative word to them in any message by e-mail or left an unkind word by phone message. I was just blown off by them. They sent me an e-mail and requested my warped parts...I sent all of the warped parts to them as requested...and I have proof of shippment. I then received two e-mails over the next few months telling me my replacement parts were being shipped...and they even gave me a shipping number to check. Both times the shipping numbers were false, and I never got my parts. I am now buying fiberglass replacement parts for my kit, and I've filed a complaint with my credit card company.
You had no issues with your kits...I did...and I'm not the only one with problems from this company. Your right...NitroPlanes has no Customer Service...because NitroPlanes does not require it...in how they do business.
Soft landings,
Bobby of Maui
#15

My Feedback: (91)
Bobby......I understand your frustration with Nitro Models, and their treatment (or lack thereof) of you. I'm going to call them myself today and see if I can bring your problem to their attention. Things happen and I hope they have an excuse for the way they've treated you. Then again.....what excuse could they have? email is very fast, and no response is inexcusable. I only stated my experience with this company, and yes........I had read several negative comments regarding Nitro Models. In my 47 yrs in this hobby I can't think of any Mfg that is without criticism of some kind.
How they respond to my inquiry regarding your problem will determine my future business with "NM". Bob
How they respond to my inquiry regarding your problem will determine my future business with "NM". Bob
#16

My Feedback: (13)
Hay Bob...
No need to call them on my behalf. I'm through trying to deal with them. I just spent $120.00 for fiber glass replacement parts from EagleDancer and they are on the way to me. I've been in this hobby for over 50 years (God Bless has it been that long...) and I usually have great luck with folks in this hobby. I have been civil and patient with NitroModels...but no more. I deal with mail order all the time, because I live in Hawaii and many hobby companies over the years. I've delt with companies over seas in Asia and Europe, all with good results. With out a one doubt, Nitro Models has been dishonest and untruthfull and they are the worst company I've ever delt with. With so many companies doing business in the hobby...I can go many other places to spend my money. There are some really great companies to do business with, some even do the extraordinarey for you...and one great company is VQ. I've had great good service from Tower Hobbies and many other folks and companies both large and small.
Integrity is everything and so is Customer Service. NitroModels hasn't a clue and to be honest I really feel they don't give a da_m one way or another.
Soft landings always,
Bobby of Maui
No need to call them on my behalf. I'm through trying to deal with them. I just spent $120.00 for fiber glass replacement parts from EagleDancer and they are on the way to me. I've been in this hobby for over 50 years (God Bless has it been that long...) and I usually have great luck with folks in this hobby. I have been civil and patient with NitroModels...but no more. I deal with mail order all the time, because I live in Hawaii and many hobby companies over the years. I've delt with companies over seas in Asia and Europe, all with good results. With out a one doubt, Nitro Models has been dishonest and untruthfull and they are the worst company I've ever delt with. With so many companies doing business in the hobby...I can go many other places to spend my money. There are some really great companies to do business with, some even do the extraordinarey for you...and one great company is VQ. I've had great good service from Tower Hobbies and many other folks and companies both large and small.
Integrity is everything and so is Customer Service. NitroModels hasn't a clue and to be honest I really feel they don't give a da_m one way or another.
Soft landings always,
Bobby of Maui
#17

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From: Lakeland,
FL
Bobby,
I have to agree 100 % with you on VQ's way of doing business.
As you know the mains on my 90" P38 failed on the maiden. I e-mailed Tomas at VQ about them and heard back from him right away. This was over the Labor Day holiday weekend. Tomas replaced the units with heavier duty ones at no charge.
There will be a VQ version in my future. You can never have enough 38's.
Hey is E/D going to do the cowls for you guys too?
I have to agree 100 % with you on VQ's way of doing business.
As you know the mains on my 90" P38 failed on the maiden. I e-mailed Tomas at VQ about them and heard back from him right away. This was over the Labor Day holiday weekend. Tomas replaced the units with heavier duty ones at no charge.
There will be a VQ version in my future. You can never have enough 38's.
Hey is E/D going to do the cowls for you guys too?
#18

My Feedback: (13)
Hay Glacier Girl,
VQ is the most amazing company I've ever done business with and one of the very few companies that will contact you first if there is any question to quality or needs for their products. Yes...I see a VQ P-38 in my future too...and to be honest...kind of wish I had bought their kit first and not deal with all the up set with @#$%&! NitroModels. I bought the NP P-38 because it was 1/3 the cost and a nice model to practice until I build a real model of the P-38.
I'm not sure if EagleDancer is going to do the cowls for NP P-38. I just received word my fiberglass turbo covers and oil cooler fairings were ready...and sent a pay-pal money order to him this morning. I would love more scale cowls for this kit. Now I have a complete kit and can start work on it.
Soft landings,
Bobby of Maui
VQ is the most amazing company I've ever done business with and one of the very few companies that will contact you first if there is any question to quality or needs for their products. Yes...I see a VQ P-38 in my future too...and to be honest...kind of wish I had bought their kit first and not deal with all the up set with @#$%&! NitroModels. I bought the NP P-38 because it was 1/3 the cost and a nice model to practice until I build a real model of the P-38.
I'm not sure if EagleDancer is going to do the cowls for NP P-38. I just received word my fiberglass turbo covers and oil cooler fairings were ready...and sent a pay-pal money order to him this morning. I would love more scale cowls for this kit. Now I have a complete kit and can start work on it.
Soft landings,
Bobby of Maui
#20

My Feedback: (91)
No problem Bobby. I understand how, and why you feel the way you do. I'm calling them just as much for myself as I am regarding your problem. I always try to help "Newbies" out when they ask questions on this forum, and I need to know as much as possible before I make recommendations for different products. I never build a product up just because I might like the product. I always try and leave my personal feelings out of anything I recommend. My favorite engine (GAS) I won't even recommend now simply because the MFG got too busy building, & selling engines when the orders started coming in, to take care of a very minor that existed for over a year. Insinuating it was caused by the customer's carelessness. many who read this thread will know the Mfg I'm referring to. Bob
#21

My Feedback: (13)
Hay Glacier Girl,
Yep...at 07:08 on Sunday...we started to rock and roll. It lasted for almost two minutes...and it was a 6.7 shaker. No real damage to my home, accept for a few cracks in the plaster work. All my models made it through ok...and we were with out power until late afternoon. Then on Monday...we managed to get hit with ten inches of rain! Roads were closed all over the island, with rocks falling onto the roads...kicked lose by the earthquake and rain. That was the first rain we have had in a while...and ain't Mama Nature a trip.
Soft landings always,
Bobby of Maui
Yep...at 07:08 on Sunday...we started to rock and roll. It lasted for almost two minutes...and it was a 6.7 shaker. No real damage to my home, accept for a few cracks in the plaster work. All my models made it through ok...and we were with out power until late afternoon. Then on Monday...we managed to get hit with ten inches of rain! Roads were closed all over the island, with rocks falling onto the roads...kicked lose by the earthquake and rain. That was the first rain we have had in a while...and ain't Mama Nature a trip.
Soft landings always,
Bobby of Maui
#23

My Feedback: (91)
Bobby.........I called Nitro Models at the number listed on their web Site. I spoke to Vincent. He had no memory of your problem
, and said for you to you to call and give him your order number and he would take care of your problem at once. He also answered the phone the 1st time I dialed. Good luck with your P-38. I would like to see some pics of the glass part's you ordered and please let me know who you ordered them from just in case I need to do the same. Bob
, and said for you to you to call and give him your order number and he would take care of your problem at once. He also answered the phone the 1st time I dialed. Good luck with your P-38. I would like to see some pics of the glass part's you ordered and please let me know who you ordered them from just in case I need to do the same. Bob
#24

My Feedback: (221)
I have one of these and recieved it quickly and without damage. It does have what looks like iron marks in some places. I plan on doing some additional painting on it, so this wasn't much of a concern to me. I also plan to segment the wing into three sections, and make the center section permanent. I will use wing tubes for the two outboard sections, just outside the nocells, I think. I also plan to install retracts. I plan to document the mods with pictures. Couple other projects ahead of this one though, like a 71" Spit.
#25

My Feedback: (13)
Hay Bob,
You know, I've tried for months with this company...and now that the word is out about NitroPlanes lack of customer service...all of a sudden these folks want to make it right. I, with all good intentions, tried for months to deal with these folks. Bob, I know you may just want to make all things right, but after almost four months of trying to get my parts, I ordered replacement parts from an other source. I have no idea who Vincent is...and at this point, I care less. Vincent has my e-mail address and my phone number...I sent it to NitroPlanes at least a dozen times. I'm not the only individual that has issues with NitroPlanes. I've also turned it over to my credit card company...and when he sees he will lose $$$...I'm sure he will find my e-mail address and phone number again. My business is going to go to VQ and AK-Models, or other venders that honor their sales and have customer service.
Soft Landings and Aloha,
Bobby of Maui
You know, I've tried for months with this company...and now that the word is out about NitroPlanes lack of customer service...all of a sudden these folks want to make it right. I, with all good intentions, tried for months to deal with these folks. Bob, I know you may just want to make all things right, but after almost four months of trying to get my parts, I ordered replacement parts from an other source. I have no idea who Vincent is...and at this point, I care less. Vincent has my e-mail address and my phone number...I sent it to NitroPlanes at least a dozen times. I'm not the only individual that has issues with NitroPlanes. I've also turned it over to my credit card company...and when he sees he will lose $$$...I'm sure he will find my e-mail address and phone number again. My business is going to go to VQ and AK-Models, or other venders that honor their sales and have customer service.
Soft Landings and Aloha,
Bobby of Maui


